Privacy Policy
Effective Date: 1st of October 2024
1. Introduction
Welcome to Swhipe ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.
2. Information We Collect
We may collect the following types of information:
- Account Information: When you create an account, we collect your name, email address, and password.
- Store Details: Information related to the store you create, including store name, description, branding assets (app logo, app icon, splash screen), and other customization details.
- Subscription Information: Details regarding the subscription plan you choose, including payment information processed by third-party payment processors.
- Usage Data: Information about how you interact with our platform, such as access times, pages viewed, and other actions.
3. How We Use Your Information
We use the collected information to:
- Create and manage your account.
- Facilitate the creation and customization of your store.
- Develop and publish your app on Google Play and the App Store.
- Process transactions and manage subscriptions.
- Communicate with you about updates, offers, and support.
- Improve our services and user experience.
4. Information Sharing and Disclosure
We may share your information with:
- Third-Party Service Providers: Companies that assist in app development, payment processing, and app publication.
- Legal Obligations: If required by law or in response to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, please contact us at support@swhipe.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control the use of cookies at the individual browser level.
8. Third-Party Services
Our platform may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties.
9. International Data Transfers
If you are accessing our services from outside Egypt, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@swhipe.com
Please note that this Privacy Policy is provided for informational purposes only and does not constitute legal advice. It is important to consult with a qualified attorney to ensure that your privacy policy complies with all applicable laws and regulations.